At RBC Investor & Treasury Services, respecting strict privacy management protocols is paramount and we remain committed to proactively managing and protecting information on behalf of our clients, employees and shareholders at all times.
All RBC Investor & Treasury Services businesses and affiliates, their employees and service suppliers are governed by strict standards and privacy policies. Each of our global offices has a designated Compliance Officer that ensures local privacy and data protection legislative requirements are met.
To ensure our commitment to client privacy, we adhere to comprehensive Privacy Policies that govern the behaviour of our employees and suppliers with regard to the accuracy, confidentiality and security of all client information. Our information handling protocols have been designed to meet or exceed internationally recognised industry standards such as Privacy Guidelines defined by the Organisation for Economic Co-operation and Development (OECD).
We keep your financial information confidential and will not disclose information to parties outside the RBC Group of companies without your prior consent, unless required or permitted by law. We will also comply, at all times, with obligations imposed by any laws or regulation applicable to RBC Investor & Treasury Services including local banking secrecy rules.
In addition, we respect the confidentiality of clients' personal, business and financial information including: data that identifies or relates to a client, whether the client is an individual or a company, and all non-public information delivered to or retained by us relating to our clients and our clients' clients and employees.
We observe the privacy laws and guidelines issued by jurisdictions in which our offices operate. Any information in foreign jurisdictions will be governed by privacy and data protection laws, if any, of the foreign jurisdiction.
RBC Investor & Treasury Services’ systems are protected by high security standards and updated regularly to comply with established best practices and regulatory requirements. As our technology and distribution channels evolve, it is of tremendous importance to us that there is continued respect for privacy management protocols relating to the safeguarding and protection of client information. This is an important part of our commitment to ensuring you continue to benefit from broader market coverage while at the same time enjoying a superior client service experience.
For further information, please contact:
RBC Investor Services Trust
Tel: +416 955 7635
Fax: +416 955 2899
RBC Investor Services Bank S.A.
Tel: +352 2605 4176
Fax: +352 2460 9452
RBC Investor Services Trust
Head of Privacy & Data Protection
UK & Europe
Or contact a local representative.