Consistent with our commitment to quality, we have strict internal controls and processes in place to ensure that client assets and information are protected.
Regular independent audits of these controls and processes are performed in accordance with established and recognized standards, including the International Standard on Assurance Engagements (ISAE) 3402 "Assurance Reports on Controls at a Service Organization" issued by the International Auditing and Assurance Standards Board and/or where applicable and Statements on Standards for Attestation Engagements (SSAE) No. 18, AT-C Section 320, "Reporting on Controls at a Service Organization". The auditors are responsible to express an opinion on suitability of the design and operating effectiveness of the controls to achieve the related control objectives.
RBC Investor Services Bank S.A.
We commission our external auditors to review the control objectives and procedures of RBC Investor Services Bank S.A. on a semi-annual basis, with the exception of the PCS report which is reviewed on an annual basis. The Report on Controls Placed in Operations and Tests of Operating Effectiveness is an independent assessment of our control procedures, including:
- Shareholder Services, Fund Administration and Custody Services
- Private Capital Services